Privacy Policy

Information We Collect

When you use Thyab, we collect information necessary to provide our services. This includes:

Account information: name, email address, phone number, and business details when you register.
Business data: orders, customer measurements, invoices, and financial records that you create within the platform.
Usage data: how you interact with our platform, features you use, and device information to improve our services.
Communication data: messages exchanged with our support team.

How We Use Your Data

We use the information we collect to:

Provide, maintain, and improve our platform and services.
Process your orders, invoices, and business transactions.
Send important service updates, security alerts, and support messages.
Ensure compliance with ZATCA e-invoicing regulations.
Analyze usage patterns to improve features and user experience.

Data Security

We implement industry-standard security measures to protect your data. All data transmitted to and from our servers is encrypted using SSL/TLS. Your business data is stored securely in the cloud with regular automated backups. We restrict access to personal information to authorized employees who need it to operate, develop, or improve our services.

Data Sharing

We do not sell, rent, or share your personal information or business data with third parties for their marketing purposes. We may share data with trusted service providers who assist us in operating our platform (such as cloud hosting, payment processing, and WhatsApp messaging services), but only to the extent necessary to provide our services. We may also disclose information when required by law or to comply with regulatory requirements such as ZATCA.

Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your account and associated data.
Export your business data at any time.
Opt out of non-essential communications.

To exercise any of these rights, please contact our support team.

Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and improve your experience. For more details, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "last updated" date. We encourage you to review this policy periodically.