Terms & Conditions

Service Description

Thyab is a cloud-based management platform designed for thobe tailoring shops. Our services include order management, customer measurements tracking, inventory management, accounting, WhatsApp integration, multi-branch support, and ZATCA-compliant e-invoicing. By using our platform, you agree to these terms.

Account Terms

To use Thyab, you must:

Be at least 18 years of age or the legal age in your jurisdiction.
Provide accurate and complete registration information.
Keep your account credentials secure and confidential.
Notify us immediately of any unauthorized access to your account.

You are responsible for all activities that occur under your account.

Subscription & Billing

Thyab is offered as a subscription service with monthly and annual billing options. Key billing terms:

Subscriptions automatically renew at the end of each billing period unless cancelled.
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
We offer a 7-day free trial for new accounts. No credit card is required to start.
Prices are subject to change with 30 days advance notice.
All prices are in Saudi Riyals (SAR) unless otherwise stated.

Acceptable Use

When using Thyab, you agree not to:

Use the service for any illegal purpose or in violation of any laws.
Attempt to gain unauthorized access to our systems or other users' accounts.
Reverse-engineer, decompile, or disassemble any part of our software.
Use the service to store or transmit malicious code or harmful content.
Resell or redistribute access to the platform without our written consent.

Intellectual Property

All intellectual property rights in the Thyab platform, including software, design, logos, and content, belong to Thyab LLC. Your subscription grants you a limited, non-exclusive, non-transferable license to use the platform for your business purposes. You retain ownership of all data you input into the platform.

Limitation of Liability

To the maximum extent permitted by law, Thyab shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities. Our total liability for any claim related to the service shall not exceed the amount you paid for the service in the twelve months preceding the claim. We strive to maintain high availability but do not guarantee uninterrupted access to the service.

Termination

Either party may terminate this agreement at any time. You may cancel your subscription through your account settings or by contacting our support team. We may suspend or terminate your account if you violate these terms. Upon termination, you will have a reasonable period to export your data. After that period, we may delete your data from our systems.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising from or relating to these terms or the use of our services shall be subject to the exclusive jurisdiction of the courts of Riyadh, Saudi Arabia.

Changes to These Terms

We reserve the right to modify these terms at any time. We will provide notice of material changes by posting the updated terms on our website and updating the "last updated" date. Your continued use of the service after such changes constitutes your acceptance of the new terms.